Terms and Conditions

Currency
All online donations/payments are in Canadian dollars.

Personal Information
Any data collected during the giving process is accessible by our financial team solely for recordkeeping and tax receipting purposes. Rising Above does not share donor information with any other parties. Other non-financial information is collected only for ministry purposes, and will not be shared with any other party (ref. BC PIPA). By providing your personal information during the giving/payment process, you consent to have Rising Above store your information for receipting and ministry purposes.

At any time you may update the personal information Rising Above has on record for you by emailing us.

Tax Receipts
Tax receipts for receiptable donations are issued according to Canada Revenue Agency guidelines at the end of each year and mailed in February. Please contact us if you did not receive your receipt.

Recurring Payments
To change or cancel a recurring payment, please contact our administrative staff. Changes may take up to 10 business days to process.

Designated Funds
Spending of funds is confined to board-approved programs and projects. Each restricted contribution designated toward such an approved program or project will be used as designated with the understanding that when the need for such a program or project has been met, or cannot be completed for any reason determined by the organization, the remaining restricted contributions will be used where needed most.

Gifts that are designated for the support of a particular program of Rising Above will be used solely for such purposes, however, if a particular project is oversubscribed, excess funds will be used where needed most.

Rising Above reserves the right to change or update these Policies, Terms & Conditions at any time.